Delivery is available within the China Mainland, excluding the Hong Kong Special Administrative Region, Macao Special Administrative Region, and Taiwan region. Your package will be shipped with guaranteed delivery by SF Express. Items in stock will be shipped within 48 hours, while non-stock items will be shipped within 30-45 days.
 

Each item comes with at least one authoritative certificate, including but not limited to NGTC, GIA, GUILD, CD, GRS, GUBELIN, SSEF, AGL, etc., depending on the specific product. For more details, please contact our personal consultant.

 Please scan the QR code below to add a personal consultant and receive a free ring size measurement tool.

Please scan the QR code below to add a personal consultant and receive 50,000 membership points (100 points = 1 yuan).

Please scan the QR code below to add a personal consultant and leave us the personalized message you'd like to include. Alternatively, you can choose a handwritten card, which we will include in your package.

All our items are carefully packaged in elegant and secure packaging. Each package also includes a shopping bag, making it convenient for you to gift them to others.

You can make payments using the following methods:
   - UnionPay
   - Bank Transfer
   - Alipay
   - WeChat Pay

   Please note that WeChat Pay and Alipay may not be available for all orders. You can scan the QR code to contact our personal consultant for more information.

Boutique of CHARLENE CLASSIC Jewellery in Beijing Four Seasons Hotel

Address: No. 48 Liangmaqiao Road, Chaoyang District, Beijing (Second Floor, Beijing Four Seasons Hotel)

CHARLENE CLASSIC Jewellery flagship store

Address: No.1 Jimo Road, Lujiazui, Pudong New Area, Shanghai (a single white villa opposite the 1862 Shipyard)

We use SF Express air freight for delivery. The products in stock are arranged for delivery within 48 hours; the non-available products are arranged for delivery within 35 days.

You can scan the code to add customer service and get a free ring-measuring tool.

We are the exclusive agent for Michael Gad of USA in China. Michael Gad is a main supplier of the internationally renowned Colombian emeralds and many top jewellery luxury brands and top jewellery auctions as well. We not only maintain a stock of over 50 million Colombian emerald bare stones, but also keep on updating our products every 3 months. In case our existing inventory cannot meet your needs, we should make a transfer from Michael Gad’s headquarters in New York.

You can view the specific process on the page of CHARLENE’s Flower Island, or directly scan the QR code to add our senior jewellery advisor.

Each piece of CHARLENE's jewellery will be accompanied by a corresponding certificate. The less-than-1-carat bare stones will be issued the most authoritative NGTC certificate. The bare stones that exceed 1 carat will be provided with international authoritative certificates such as Gilde GUILD, CD, GRS, Gubelin, SSEF, GIA, etc. based on the condition of the main stone.

We are very sorry that our ordered service using the customer’s own gemstones has not been open to the public yet. As our current orderings have been scheduled till 6 months away from now and we are also afraid of wasting the customer’s time, we will not accept the order of the customized gemstones inlaying for the time being. After all, we are very happy that you trust our store, favors our style and choose our service. You can scan the QR code below to add your exclusive advisor.

The price of emerald/ruby/sapphire is influenced by multiple-dimensional factors such as size, color, clarity, fire color, and place of origin. For example, 1 carat of emerald from Colombia ranges from 10000 to 100000 in price. You can scan the QR code below and have 1V1 consultation with your exclusively-serving senior jewellery advisor.

You can scan the QR code and add customer service to join in the membership. A time-limiting bonus of 5W membership points will be granted and used in combination with coupons to offset 500-RMB consumption fee.

You can scan the advisor below to provide relevant information.

All customized works of CHARLENE CLASSIC are delivered in exquisite packaging for classic gifts. The specific wrapping style can be viewed by scanning the advisor below.

We accept the payment by China UnionPay, WeChat, Alipay and other common methods. You can also choose bank transfer for payment.

It is open from 9:30 to 18:30 every day without holidays throughout the year.

Please scan the QR code below.